Heavy Equipment Service Visit Tips

Your heavy equipment needs the occasional service visit to help it perform at its peak. However, if you want to truly get the most out of your service visit, there are a few tricks you need to know first. Check out this list of tips from the experts at CCR Sales and Service. 

Decide Whether You Need a Professional

The first question to ask yourself is whether you need to schedule a service appointment. Certainly, you can save both time and money by performing certain simple maintenance tasks yourself. On the other hand, heavy equipment tends to be complex, so more complicated repairs are best left to the professionals. Don’t forget that you can accidentally do more harm than good if you don’t know what you’re doing. 

Schedule The Excavator Repair In Advance

If you decide that the heavy equipment maintenance or repair work that needs to be done is best left to the professionals, schedule a service appointment immediately. Heavy equipment service centers tend to fill their schedules quickly, which can leave you waiting a long time to get service if you delay for too long. 

Be Able To Talk About Your Needs

The better you can articulate your service needs, the quicker and smoother your service experience will be. If you know that a specific part needs work, identify it using your owner’s manual and mention it to the service department. If you have a more general problem, make a detailed list of the symptoms you are experiencing. The more you can tell them, the better. 

Have Reasonable Expectations Of The Service Department Staff

Heavy equipment tends to be big and complex, and fixing it takes both time and effort. Unexpected complications can also arise to make the work take longer, such as a staff member being out sick. If your heavy equipment repair job is delayed, try to be understanding and reasonable rather than getting annoyed. In most cases, the service department staff will be just as miffed as you are!

To schedule a service appointment or to view our selection of heavy equipment for sale, visit CCR Sales and Service in Essex, Vermont. We also offer parts ordering and financing. We are proud to serve communities like Burlington, Vermont, and we hope to see you soon.